Service Details:

Pool and Spa Supply Store's customer service goal is simple. "We are committed to providing our customers total satisfaction. Every time. Guaranteed." Please feel free to drop us a line to share your thoughts on the site or service we provide, all comments welcomed.

Contact Details:

Please contact us with any questions or comments you might have... Thank You.

Toll Free Phone: 1-888-697-7946
Local Phone: 727-364-7164

Email: sales@poolandspasupplystore.com

Mailing Address:

Pool and Spa Supply Store
7312 Otter Creek Drive
New Port Richey, Fl 34655

Return Policy:

If for any reason you are unsatisfied with your purchase, you will have 30 (thirty) days from the date it arrived to return it for a full refund of the purchase price.

Special Notes About Returns:

• You must email or call us to obtain a RMA number, no returns will be accepted without it.
• Item must be returned in the original box and in like brand new, unused condition. All manuals and accessories that came with the product must be returned.
• You are responsible for the shipping and insurance fees back to our warehouse for any returned item. We will not be held liable for any lost shipments being returned to us.
• Any damages must be reported within 24 hours of receiving the product.

We reserve the right to charge a restocking fee up to 30% on any items returned, that don't meet the above criteria. Please note almost all orders returned are not charged a restocking fee.

The manufacturer of the item is responsible for any warranty that may apply to the item purchased. Please refer to you Owner's Manual for the manufacture's Customer Service telephone number. If you still need assistance, please contact us at 1-888-697-7946.