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Shipping Policies

 

Shipping Details:

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We offer FREE GROUND SHIPPING to the continental USA on all items. Most items ship the same or following day after full payment is received. During peak times some item shipments may be slightly delayed. Tracking numbers will be emailed to you as soon as they are available. Please Note: FREIGHT DAMAGE MUST BE NOTED ON SHIPPING DOCUMENTS AT TIME OF RECEIPT. We use a variety of shipping companies including USPO, UPS, FedEx, DHL and varies freight forwarders. You will always be informed of the shipping status and be provided tracking numbers on your purchase.


Worldwide Shipment

 

We Ship Wordwide!

Hawaii, Alaska, Puerto Rico and all international orders please contact us for addition shipping cost. You will be provided a quote for the best shipping solution.


 

International Policy:


Worldwide Shipping

 

 

We can ship most items internationally directly to your location or through a freight forwarder you may experience longer shipping times due to customs related delays. Please contact us for a quote on additional shipping cost to your location.



Special Notes For International Orders:

  • Import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility.
  • Shipping charges are not included in the item price. Please contact us for a quote on additional shipping cost to your location.
  • Please check with your country's customs office to determine what these additional costs will be prior to buying.
  • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
  • Any returns are subject to our Return Policy.

You can find additional information on customs, duties and taxes that you may be responsible for from USPS, UPS and World Customs Organization web sites.


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  Why Shop with Pool and Spa Supply Store?

  • We are committed to 100% Customer Satisfaction.
  • We have a 30 day Return Policy.
  • We are Authorized Dealers of all brands that we offer.
  • We are TRUSTe Certified to protect your personal inoformation.
  • We use COMODO 2048 bit EV SSL security for your protection.
 

Pool and Spa Supply Store is a BBB Accredited Business. Click for the BBB Business Review of this Swimming Pool Equipment & Supply Company

 
 
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