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We sell Pool and Spa Supplies at Discounted Prices
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Customer Support

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Frequently Asked Questions

 

 


FAQ:


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Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: When will my item be shipped?
A: Most items will ship out in 1 to 2 business days if there will be any kind of delay in the shipment the customer will be notified. A tracking number will be emailed to the customer as soon as possible.

Q: Will you ship to other countries?
A: Yes we can ship most items to other countries please email us for a shipping quote.

Q: Do I have to create an account to purchase an item?
A: No you can checkout with out creating an account.

Q: What if my item is defective?
A: All warranty work is the responsibility of the manufacturer. We will assist you in contacting and working out any problems.


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  Why Shop with Pool and Spa Supply Store?

  • We are committed to 100% Customer Satisfaction.
  • We have a 30 day Return Policy.
  • We are Authorized Dealers of all brands that we offer.
  • We are TRUSTe Certified to protect your personal inoformation.
  • We use COMODO 2048 bit EV SSL security for your protection.
 

Pool and Spa Supply Store is a BBB Accredited Business. Click for the BBB Business Review of this Swimming Pool Equipment & Supply Company

 
 
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